Shipping

📦 Nova Tech Depot – Shipping Policy

🚚 Shipping Options

We offer nationwide shipping within the United States and local delivery within the Washington, DC area.

🇺🇸 Standard U.S. Shipping

    •    Processing Time: 1–2 business days

    •    Delivery Time: 2–5 business days after processing

    •    Carrier: USPS, UPS, or FedEx (depending on your location)

    •    Flat Rate: $10 (unless otherwise noted during checkout)

    •    Tracking: Tracking number will be provided via email once shipped

🚗 Local Delivery (Washington, DC only)

    •    Processing Time: 0–1 business day

    •    Delivery Time: Same day or next-day delivery (depending on availability)

    •    Cost: Free or Flat $5 (depending on your policy)

    •    Note: We will contact you to coordinate a safe delivery location and time.

📍 Shipping Address Accuracy

Please double-check your shipping address before placing your order.

Smart Tech Deals is not responsible for lost packages due to incorrect or incomplete address entries.

📦 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking details.

Please allow up to 24 hours for tracking info to update.

🚨 Delays & Exceptions

    •    Holidays, natural disasters, or carrier delays may impact delivery times.

    •    If an item is on backorder or requires additional customization, we’ll notify you immediately via email.

❗ Lost or Stolen Packages

Once a package is marked “delivered” by the carrier, we are no longer responsible for it.

If your package is lost or stolen, we recommend:

    •    Checking with neighbors or leasing office

    •    Contacting the shipping carrier directly

    •    Filing a missing package claim